This Privacy Policy explains what personal information nonstar collects from Filipino players, how it is used, how it is protected, and what rights you have over your own data. We are committed to handling your information responsibly and in line with applicable data protection standards in the Philippines.
Last updated: June 2025. Applies to all registered players on nonstar.
Full Policy
This Privacy Policy applies to all personal information collected by nonstar when you register an account, use the platform, make deposits or withdrawals, contact our support team, or interact with any feature of the nonstar website. It covers data collected through desktop browsers and mobile devices, including when you access the platform through the nonstar app. By registering and using the platform, you acknowledge that you have read and understood this policy. If you do not agree with how we handle your data, you should not register or continue using the platform. We encourage all Filipino players to read this document carefully before creating an account.
When you register on nonstar, we collect personal details including your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the identity verification process, we may request a copy of a valid government-issued ID and a selfie or supporting document to confirm your identity. When you make deposits or withdrawals, we collect transaction details including payment method information, amounts, and timestamps, though we do not store full card numbers or sensitive payment credentials directly. We also collect technical data such as your IP address, device type, browser version, and session activity to maintain platform security and detect unusual behaviour. Usage data — including which games you play, how long you spend on the platform, and which features you access — is collected to improve the overall player experience.
Your personal information is used primarily to operate and maintain your nonstar account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with our responsible gaming and anti-fraud obligations. We use your contact details to send account-related communications such as transaction confirmations, security alerts, and updates to our terms or policies. Usage and behavioural data helps us improve platform performance, personalise your experience, and identify any technical issues that may affect your enjoyment of the platform. We may use aggregated, anonymised data for internal analytics and reporting purposes, but this data cannot be used to identify you individually. nonstar does not use your personal data for third-party advertising or sell your information to external marketing companies.
nonstar does not sell, rent, or trade your personal information to third parties for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and technical infrastructure providers, all of whom are bound by strict confidentiality obligations. In cases where we are legally required to disclose information — for example, in response to a lawful request from a Philippine regulatory authority or law enforcement agency — we will comply with that obligation. If nonstar undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where required by law. We do not share your personal data with other players or make any player's account details publicly visible on the platform.
nonstar uses industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the nonstar platform is encrypted using secure protocols, and sensitive account information is stored in protected environments with restricted access. Our security team monitors platform activity around the clock to detect and respond to potential threats, and we conduct regular reviews of our data protection practices to ensure they remain effective. You are also responsible for keeping your account password confidential and for logging out of your account when using shared or public devices. If you suspect that your account has been accessed without your authorisation, you should contact our support team immediately using the contact details provided in the footer of this page.
As a registered player on nonstar, you have the right to request access to the personal information we hold about you, and to ask us to correct any inaccurate or outdated details. You may also request the deletion of your personal data in certain circumstances, such as when your account is closed and there is no longer a legal or operational reason for us to retain it. If you wish to update your registered contact details or personal information, you can do so through the account management process, which may require supporting documentation for verification purposes. You have the right to object to certain types of data processing, and to request that we restrict how we use your data while a query or complaint is being resolved. To exercise any of these rights, please contact us using the support details provided on this site, and we will respond within a reasonable timeframe in accordance with applicable Philippine data protection requirements.
nonstar retains your personal information for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations under Philippine law. Transaction records, identity verification documents, and account activity logs may be retained for a minimum period required by applicable financial and gaming regulations, even after an account has been closed. Data that is no longer required for any operational, legal, or compliance purpose will be securely deleted or anonymised. If you request account closure, we will process your request promptly and inform you of the retention period that applies to your data. We do not retain personal information beyond what is necessary for the purposes described in this policy.
nonstar uses cookies and similar tracking technologies to maintain your session, remember your preferences, and ensure the platform functions correctly across visits. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to use the site. We may also use analytics cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise the overall experience. You can manage your cookie preferences through your browser settings, though disabling certain cookies may limit some platform functionality. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of the nonstar platform.
nonstar may update this Privacy Policy from time to time to reflect changes in how we operate, updates to applicable Philippine data protection legislation, or improvements to our security and data handling practices. When material changes are made, the updated policy will be published on this page with a revised effective date, and registered players may be notified through their registered email address or via an in-platform notice. Continued use of the platform after the effective date of any update constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and may request account closure. We encourage you to review this page periodically to stay informed of how your data is being handled. If you have any questions about this policy or how your data is used, you can find additional guidance on the FAQ page or contact us through the support details in the footer.
Quick Reference
Your Account, Your Data
Filipino players aged 21 and above can register a free account and enjoy sports betting and casino-style games with PHP deposits. If you have questions about your data or account, the FAQ has clear answers to the most common player queries.